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Browsium Client fails to report data

There are a few reasons Browsium Client may fail to report usage data to the Proton server:

  • Check to ensure the Browsium Client browser extensions are enabled

  • Check to ensure the Proton Server URL is reachable from the PC running the Browsium Client

When the Browsium Client is unable to contact the server, data will be stored for a period until connectivity is restored. If the connection is disrupted for an extended period, older Proton data will be overwritten in order to limit the cache size. This value is stored in the registry the value MaxClientCacheSizeInMegabytes and the default is 128.